Terms & Conditions and Privacy Policy
Terms & Conditions
Introduction
DiamondMindTraining.com and GarretBiss.com are assets of Diamond Mind, LLC (“Company,” “We,” “Us,” or “Our”).
By accessing or using any of our websites, trainings, programs, or services (collectively, the “Site” and “Services”), you agree to be bound by these Terms & Conditions and Privacy Policy.
If you do not agree, you should not use the Site.
Use of Site & Services
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon or restrict others’ use.
We reserve the right to modify, suspend, or discontinue any part of the Site or Services at any time without notice.
Continuing Education (CE) Services
Diamond Mind, LLC provides continuing education (CE) training for professionals.
By registering for a training, you agree that:
- CE credit is awarded only upon full attendance and completion of required evaluation(s)
- You are responsible for confirming the training meets your licensing requirements
- Participation does not expand your professional scope of practice
- We reserve the right to modify training content, schedule, or delivery format as needed.
Payments, Refunds & Transfers
All purchases are final unless otherwise stated.
Refund and transfer policies are outlined on the Site and/or registration page and are incorporated into these Terms by reference.
By registering, you agree to those policies.
Intellectual Property
All content on the Site—including training materials, presentations, videos, text, and graphics—is the property of Diamond Mind, LLC and is protected by copyright law.
You may:
View content for personal, non-commercial use
You may NOT:
- Reproduce, distribute, or share materials
- Use content for commercial or training purposes without written permission
User Conduct
You agree not to:
- Use the Site for unlawful purposes
- Attempt to access restricted areas
- Copy, distribute, or misuse proprietary content
- Interfere with Site functionality
Third-Party Services
We may use third-party platforms (e.g., payment processors, email systems, scheduling tools).
We are not responsible for:
- their performance
- their policies
- their data handling practices
Disclaimer of Warranties
The Site and Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
- accuracy
- reliability
- availability
- completeness
Your use of the Site is at your own risk.
Limitation of Liability
To the fullest extent permitted by law:
Diamond Mind, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or Services.
Indemnification
You agree to indemnify and hold harmless Diamond Mind, LLC from any claims or damages arising from your use of the Site or violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of North Carolina.
Privacy Policy
Overview
We collect only the information necessary to:
- provide services
- process transactions
- communicate with you
- We do not sell your personal information.
Information We Collect
We may collect:
- Name
- Email address
- Phone number (optional)
- Payment information (processed securely via third-party providers)
- Usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
- Process registrations and payments
- Send confirmations and training-related communications
- Respond to inquiries
- Improve our services
- Send marketing emails (with opt-out available)
Email Communications
By providing your email, you agree to receive:
- Transactional emails (required)
- Optional marketing emails
- You may unsubscribe at any time using the link provided in emails.
Data Protection
We implement reasonable security measures to protect your information.
Payment data is processed through secure third-party providers and is not stored on our servers.
Cookies
We use cookies to: improve site functionality, analyze traffic, and enhance user experience.
You may disable cookies in your browser settings.
Third-Party Disclosure
We do not sell or trade personal information.
We may share data with trusted third-party service providers who assist in operating our business (e.g., payment processors, email platforms), under confidentiality obligations.
Data Deletion
You may request deletion of your personal data by contacting us.
Note: Deleting your data may limit access to purchased services.
Children’s Privacy
We do not knowingly collect information from individuals under 16 years of age.
Data Breach Notification
In the event of a data breach, we will notify affected users within a reasonable timeframe in accordance with applicable laws.
Changes to This Policy
We may update these Terms & Privacy Policy at any time.
Updates will be posted on this page.
Contact
For questions regarding these Terms or Privacy Policy:
Last Updated
April 2026